How can companies design digitalization in a way that customers, employees, and business partners are turned to committed partners? How can companies better support established value delivery of their business model by digital technologies – or even go beyond by creating new values delivery?
The potential gains of digitalization for companies and society is immense. To realize them, good navigation between opportunities and risks is required. Values need to be adjusted or even redefined, and trust needs to be built. We support companies in designing and implementing a consistent digital value chain – from value positioning to technical implementation and customer communication.